Multi-branch services
Connect customer records, appointments and tasks across locations. Managers see the wider picture while each branch works within its assigned access.
Scope, delivery dates and acceptance criteria are agreed before work starts.
Agree a shared record structure and sharing rules to reduce re-entry while keeping branch-based access.
Assign each appointment to a location, owner and status; check conflicts using the agreed rules.
Use consistent records to compare appointments, tasks and service outcomes across branches.
An illustrative service-chain workflow; booking and customer-sharing rules need agreement first.
Record the need, contact details and the customer's preferred location.
Arrange an appointment and owner based on location, staff and suitable time slots.
The branch updates the appointment status and assigned work.
Managers review reports from the data already updated, within their access rights.
Both implementation packages state the number of branches and users. Start with two locations; expansion or connections to other software are agreed separately.
Implementation scope
From 39,000,000 VND / implementation
Before applicable taxes
Establish one service workflow across two locations.
Implementation scope
From 69,000,000 VND / implementation
Before applicable taxes
Extend coordination and central management oversight.
Ongoing service
1,500,000 VND / month
Before applicable taxes
Optional care for the delivered system across up to four locations.
Prices exclude applicable taxes and third-party charges such as software licences, cloud/hosting, AI usage, SMS/Zalo messages and equipment. Work outside the agreed scope is approved before it starts. Monthly operations support is optional and separate from warranty fixes covered by the handover agreement. A complete POS/accounting system, medical records, a separate branded app and automatic links to every branch system are excluded.
Request handling, booking, assignment and completion steps within the agreed scope.
Required fields, customer identification rules and calendars by branch.
Branch access, central management rights and reports based on recorded information.
Role-based guidance, sample data and a process for requesting more locations.
Review service workflows, appointments and data access at each location, the available data and how your team works today.
Set deliverables, limits, cost, owners and acceptance criteria before work starts.
Configure or develop the agreed scope and check it with approved sample data.
Your team tests normal tasks, exceptions and access rights.
Provide guidance and documentation, then agree how support requests are handled.
Define who may view customer records, change appointments and export each branch's data. Synchronisation depends on connectivity and source systems; reports show the data received, without assuming instant updates. Sensitive or regulated records need separate review before implementation.
The package starting at VND 39 million covers up to two branches and 15 user accounts. The package starting at VND 69 million covers up to four branches and 30 accounts, within the described scope.
Not by default. Access follows roles and branches. Customer sharing, appointment changes and chain-wide reports are defined and checked before handover.
They may be able to if it supports the required workflow. Connections depend on APIs, permissions and data quality; each integration is assessed and agreed separately.
Update speed depends on data entry, network connectivity and source systems. We agree the synchronisation approach and how status is shown; instant updates in every situation are not assumed.
Customer records, appointments, task assignments and reports can be implemented within the selected scope. Advanced POS, medical records and regulated specialist workflows require separate assessment.
CYNO reviews the shared process, data migration and additional access setup, then agrees the cost before work starts. Monthly support does not automatically cover new branches or new workflows.
Start with the appointments, assignments and reporting needs of your existing locations.
Next step
Your name and one way to reach you are enough.
